Hotel Receptionist (Foxhills)

Foxhills, KT16 0EL
Permanent Full Time
Working Pattern: 
40 hours per week, 5 days in 7
Available if required
The role: 

A lovely opportunity for a Receptionist to join our friendly and welcoming team at Foxhills 4 star hotel, club and resort.
As a Receptionist based in the Manor House, for our 70 hotel bedrooms and 9 meeting rooms, you will create the first impression of Foxhills for many of our guests. You will need to have superb standards of guest care, be smart, polite, well-spoken and friendly. In addition to check-in and check-out your shift responsibilities will include daily banking, invoicing and taking reservations. Liaising closely with members of your team and other departments will ensure we exceed the expectations of our members and guests whilst they are at Foxhills, so they can’t wait to visit again!
The role is 5 days out of 7 on a rota basis, covering 8 hour shifts generally between 6.45am and 11pm including, weekends and bank holidays. We are also seeking a part time role for 16 hours per week during weekends.

Our Ideal Applicant: 
  • Prior hotel experience; preferably in Reception or Reservations
  • Experience of providing excellent standards of guest care
  • Knowledge of computerised check-in systems
  • Familiarity with Microsoft Outlook
  • Excellent standard of written and spoken English
  • Smart personal presentation and polite manner
  • Ability to stay calm under pressure
  • First Aid at Work qualified
  • 28 days holiday increasing with service (includes public & bank holidays)
  • Freshly prepared hot and cold lunch and dinner options in our staff canteen
  • Uniform provided
  • Generous ‘Introduce a Friend’ bonus scheme
  • Contributory pension scheme
  • Complimentary club membership for you and your family (qualifying period applies)
  • Employee awards
  • Annual staff party

We endeavour to respond to all applicants but should you not hear from us within 3 weeks please assume you are unsuccessful on this occasion